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Return Policy
45 Day Money Back Guarantee
For most items, in the unlikely situation that your product is faulty, you can send it back to us for a refund or item exchange within 45 days of receiving it. Return shipping reimbursement is not available for this.
One Year Repair Warranty
Unless otherwise noted on the products page, the default product warranty period is one year starting from the date of purchase, during which you are eligible for free repair. Any free repair needs to be confirmed with the manufacturer via Customer Service. Customers must pay the shipping fees for returning the item to onlyda , while we will cover the shipping fees to send the repaired item back to the customer. If the buyer has damaged/misused the item(s), it will not be eligible for free repair.
Warranty Exemptions and Notes
1.
The shipping fee for returning the product back to us will be paid by
the customer and is non-refundable except for in 3 day DOA situations.
2.
During the return shipping, the customer is responsible for any and all
customs charges, excise duties or tariffs during the items return to
China. In these cases we will deduct the customs fees from your
authorized refund amount.
3. Onlyda will by default resend the item
to the customer via Flat Rate Shipping. If the customer wants to utilize
a faster shipping method, the relevant shipping fee is app
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